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Home / Delivery Policy

Delivery Policy

Last updated: September 9, 2026

At fdigits.hk, operated by Hengyuan (Hong Kong) Co., Limited, we aim to deliver your original Apple devices and accessories quickly and safely within Hong Kong, China.

Shipping Coverage

We currently offer delivery to commercial and residential addresses across Hong Kong, China. If you need delivery outside this region, please contact us before placing your order.

Processing Time

  • Orders placed before 3:00 PM (HKT) on a business day are usually processed within 1–2 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Custom orders or high-value items may require additional verification.

Delivery Methods

  • Local courier delivery to your specified Hong Kong address.
  • Self-pickup may be arranged from our Kwun Tong location by appointment.

Delivery Time

Most orders are delivered within 7–14 business days after dispatch, depending on your location and courier availability.

Shipping Fees

  • Standard local delivery fees are calculated at checkout based on order weight and destination.
  • Free delivery may be available for orders above a specified amount; please check the current promotion on our website.

Order Tracking

Once your order is dispatched, we will send you a tracking number or delivery confirmation via email or SMS, so you can follow your shipment.

Receiving Your Order

  • Please inspect the package and products upon delivery.
  • If the package is damaged or the contents are incorrect, please refuse delivery or contact us immediately.
  • Signatures may be required for high-value items.

Failed Deliveries

If a delivery fails due to an incorrect address or unavailability, we will contact you to reschedule. Additional delivery charges may apply for re-delivery caused by inaccurate information.

Contact Us

If you have any questions about delivery, please reach out:

  • Phone: (+852) 4690 9659
  • Email: Hengyuan5888@Gmail.Com
  • Address: Unit 13, 7/F, Baoguan Building, 50 Hung To Road, Kwun Tong District, Hong Kong, China
Contact us

Hengyuan (Hong Kong) Co., Limited
Unit 13, 7/F, Baoguan Building, 50 Hung To Road, Kwun Tong District, Hong Kong, China
Hong Kong, 999077
China

(+852) 46909659

hengyuan5888@gmail.com

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